Case Studies

“The Pilotlighters then advised us on how we could generate extra income from the building. It has a spa and hydrotherapy pool, so we now host well-being days for companies to treat their staff to pamper sessions and we hire out our rooms for meetings.”

"It gave us the courage to say we would like to go for five-year funding rather than three years, and we were successful with a bid to the Big Lottery Fund as a result."

EASE (Empowering Action and Social Esteem) was set up in 2001 by Jackie Sear when she moved to the Copley Close Estate in west London. As a youth worker in the community, Jackie saw issues such as anti-social behaviour, violence and racial harassment that were not being dealt with and founded the charity to try and address them.

"I used my time with the Pilotlighters to bounce options off them. This gave me a clear focus for taking decisions on the way forward."

‘It is important to discuss your development with people from the outside world."

The Parent House opened 12 years ago. It is based in the old schoolkeeper's house at Winton Primary School near King's Cross, London and was originally set up by parents and carers whose children attended the school. It now offers a range of learning and support for parents and carers from the local community and runs a free registered crèche for learners' children.

Suffolk Artlink improves the lives of vulnerable and disadvantaged people in Suffolk, Norfolk and Essex through the provision of creative arts activities. Last year, the charity worked with almost 3,000 individuals, including children, carers, people with learning disabilities, older people and carers.

Rosemount Lifelong Learning (RLL) grew out of a parents’ group started by Save the Children in 1978. When Save the Children pulled out 20 years later, a new charitable company was formed. RLL aims to combat poverty, reduce deprivation, promote learning and aid recovery from homelessness, trauma and addictions by providing vocational courses for women, adult education and childcare. Last year the charity supported 954 clients.

“The Pilotlighters made us think about what we were good at, so that we applied for funding that we had a better chance of getting, rather than chasing money that was available but didn’t line up with our core values. This gave us a clear direction."

"One suggestion from the Pilotlighters was to change my title from operations manager to chief executive. They said that would drive what I was meant to be about and that I should be working at a strategic level."

“It wasn’t a painless process for Jean and her team but we gave her the critical sounding board she needed to move her organisation forward.”

Aged 19, Meg Jones was about to begin university when her life was turned upside down. She was diagnosed with a malignant brain tumour and her family was shocked to find there was little coordinated support available