Setting realistic expectations and thanking business volunteers for their time are two of the key ways to engage business volunteers – and retain them in tough times – Pilotlight’s chief executive Fiona Halton tells the Guardian.

It has not been easy over the past few years as both businesses and charities have felt the full force of the recession. So what have we learnt about how to engage with businesses and, more importantly, how can we keep that relationship going in tough times?

Read the full article at the Guardian.